Welcome to HolistaPals
Join our exclusive pet-loving community and enjoy unbeatable savings and extraordinary perks – the obvious choice for any pet lover. For just $95 per year, you'll unleash your full potential with HolistaPet. See the remarkable advantages detailed below.
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Perks Of Joining HolistaPals
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Frequently Asked Questions
Here’s everything you might want to know about our HolistaPal Membership.
Do I need to have an Account?
Do I need to have an Account?
No. You do not need an account to get started. Simply add the membership to your cart and checkout for your first order! You will immediately be sent an email prompting you to set your password for your account linked with the same email you made your purchase with.
How does the discount work?
How does the discount work?
Your HolistaPal+ Members discount will automatically apply at checkout - no code required!
How does the free shipping work?
How does the free shipping work?
Your HolistaPal+ Members free shipping will automatically appy at checkout - no code required!
Is the membership fee a recurring charge?
Is the membership fee a recurring charge?
Yes, members pay once a year for full access into the membership program. The membership will auto-renew until you decide to cancel. You can cancel your membership's auto-renewal at any time through your account portal or by contacting our customer support team. There are no termination fees or hidden costs associated with cancellation, though all purchases of the membership are final. If cancelled, your membership will still remain active through the current billing period.
How do I cancel my membership?
How do I cancel my membership?
You can cancel your membership from your member portal at any time. You will maintain your benefits until your billing period ends. We do not provide refunds or credits, including partially used billing periods.
How do I become a member?
How do I become a member?
Add the membership to your cart from this page and check out! Then you will be prompted to either create an account or sign in to your existing account.
My benefits aren't working - why?
My benefits aren't working - why?
In order to receive your benefits, make sure you are logged in with the same email address that you purchased your membership with.
Can I pause my membership?
Can I pause my membership?
No, we do not support pausing or skipping your membership at this time. However, you can cancel and rejoin the membership at any time.
How do I update my payment method?
How do I update my payment method?
You can update your payment method at any time from your member portal.
How will the donated 10% be used?
How will the donated 10% be used?
HolistaPet Helps works with local rescue organizations in their efforts to get pets from kill shelters to loving homes. The average cost for to get a pet into a rescue organization, provide the necessary medical and rehabilitation needs, and get adopted into a loving home is about $500 per pet. All of HolistaPet Helps contirbutions are used for this matter. HolistaPet does not take any money back from its HolistaPet Helps program.
