Help Center
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Answers come from HolistaPet's own product and policy information. Hand off to a human any time.
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Products and ingredients
Oils, treats, chews, capsules, cat and horse products, what is inside.
Safety and medications
Side effects, too much, puppies and seniors, prescriptions.
Shipping and tracking
Processing times, delivery windows, where your package is.
Returns and guarantee
30-day money-back guarantee, even if opened. How to start a return.
Subscriptions and account
Subscribe and Save (25% off), skip, pause, swap, order history.
Rewards and coupons
Points, referrals, discount codes and their terms.
Lab results and quality
Certificates of Analysis for every product, sourcing, extraction.
Wholesale and partners
Reseller pricing, affiliates, HolistaPet Helps.
Still need help?
Our support team is available Monday to Friday, 8 am to 5 pm Pacific. Email support@holistapet.com, call (618) 473-8223, or send us a message. For medical questions, please consult your veterinarian or ask a vet online.
